Privacy Policy
Last updated: April 2026
1. Who We Are
Fitrah Beard Oil Pty Ltd (“Fitrah,” “we,” “us,” or “our”) operates fitrahbeardoil.com.au. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
Personal information: Name, email address, shipping address, phone number, and payment information when you place an order.
Usage data: Browser type, IP address, pages visited, and referring URLs, collected via cookies and analytics tools.
Communications: Any messages you send us via our contact form or email.
3. How We Use Your Information
We use your information to: process and fulfil your orders; communicate about your order status; send promotional emails (if you have opted in); improve our website and products; comply with legal obligations.
We will never sell your personal information to third parties.
4. Data Storage & Security
Your data is stored securely on Australian and international servers. We use industry-standard encryption and security protocols. Payment information is processed by our PCI-compliant payment provider and is never stored on our servers.
5. Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can disable cookies in your browser settings, though some features may not function correctly as a result.
6. Third Party Services
We use the following third-party services: Shopify/Stripe (payment processing), Australia Post (shipping), Klaviyo (email marketing), and Google Analytics (website analytics). Each has their own privacy policy.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@fitrahbeardoil.com.au. We will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
For any privacy-related questions or requests, contact us at: privacy@fitrahbeardoil.com.au or Fitrah Beard Oil Pty Ltd, Perth, WA 6000, Australia.